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I bought 2 extended warranties on 2 ford trucks. When I went to have work done they never submitted my second warranty until a year later when I went in for service. I traded my 1st truck in and tried to cancel my warranty and it has been 3 months and 3 trips to the...
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5.0
#869981
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My husband and I bought a 2016 Shelby from here on Dec 21, 2015. We live in Louisiana, but it was difficult to find just the right car locally, so I found the one here online. I had credit approval and was in touch with Daniel (sales manager) by phone to set everything...
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1.0
#805459
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Went to Randell Reed Planet ford bought 2 vehicles. The salesman was awesome. But one of the cars a 2011 Kia Sportage is having issues. The car will not get out of park and can not remove the key from the Vehicle. I am 67 year old senior Citizen who paid a down payment...
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1.3
#796744
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Randall Reed Planet Ford Humble Customer Care Review

Randall Reed Planet Ford Humble
#943311
1.0
Details
Planet Ford Humble Texas will not refund extended warranty. I go in person I call I watch them give the paperwork to management I have gone to the dealership in person, I call, I watch them give the paperwork to management. They are dishonest and I would never do business with them again.
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My second car purchase from Planet Ford Used Auto is one of the worst consumer experiences of my life. I returned because my 1st experience was time consuming, but I can say that the internet sales manager at the time was attentive and listened. He wasn't pushy and I...
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#505893
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My girl friend and I go into there looking at used f150 trucks find a nice one and going to trade my Silverado in the agreement was the f150 would be in my name and as far as we knew it was until we get to sign the papers the guy tried to change her last name to mine...
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Anonymous
Anonymous

But the price on the f150 was 27k was upside down 4k how can the bank day we financed 38k at 8.99 for 72 months for a total of 51k they screwed us out of allot of money

MikeBrady
MikeBrady

As far as the name goes, they put the person with the best credit first to get you the lowest financing. You may have not been approved without her good credit.

#471924
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You got involved with the worst car dealer in Texas...Randall Reed's Planet Ford in Humble Texas. Trying to fix all the lies, deceit, cheating, stealing, and criminal activity that goes on at Randall Reed's Planet Ford dealership in Humble Texas is not possible until...
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Anonymous
will

I'm surprised this dealer is still in business! I had the same experience a few years ago. BEWARE of their service department! Everyone in that shop including the service writ...

#471831
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My 1st time to buy a vehicle, when I found the car I wanted I was sent to the finance office where I was told I had to buy a warranty and a service package that can only be used at Planet. I told them I lived far away and would not be able to use but I was told that I...
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Anonymous
Bill

I was told the exact same thing that I had to purchase this along the paint and interior protection. This is all *** as they get you in their with a cheap price and then backd...

#395760
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My truck was towed into Planet Ford for repairs. I am from out of town and this was the closest dealership. We called them and was told that the wrecker could come right over and that we did not have to even come in that they would take care of us. Well, they sure took...
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#327555
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We bought a car from them and didn't realize until later that there were two missing seatbelts in the back seat. One missing a shoulder strap and the other a buckle. Have tried in vain to get them to install, since they were there originally from the manufacturer. The...
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Anonymous
Want to help...

Dear pissed customer: My name is Brenda Dash, and part of my job as a Concern Resolution Specialist is to help customers with expressed unresolved issues. First allow me...

#314870
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Contact Randall Reed Planet Ford Humble

Mailing Address:
Randall Reed's Planet Ford
19000 Eastex Freeway
Humble, TX 77338
Phone:
(800) 850-8751
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Your Sales reps By the name of Moustafa Lincoln Muhammad at the 59 location Ripped me and my dad off, Didnt want to sale me my vehicle at the price of the sale, Fixed paper work illegally without me even on it as a buyer, just my dad. Ran my check after telling me to...
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Anonymous
RunFarAway

http://www.dealerrater.com/dealer/Randall-Reed-s-Planet-Ford-review-11293/

Anonymous
victim

The mexican carsalesmen with an accent ends up keeping my trade in vehicle he supposly said he would take my trade in home to give to his Christian friend becuause Humberto is...

#203011
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