I bought 2 extended warranties on 2 ford trucks. When I went to have work done they never submitted my second warranty until a year later when I went in for service. I traded my 1st truck in and tried to cancel my warranty and it has been 3 months and 3 trips to the...Read more
My husband and I bought a 2016 Shelby from here on Dec 21, 2015. We live in Louisiana, but it was difficult to find just the right car locally, so I found the one here online. I had credit approval and was in touch with Daniel (sales manager) by phone to set everything...Read more
Went to Randell Reed Planet ford bought 2 vehicles. The salesman was awesome. But one of the cars a 2011 Kia Sportage is having issues. The car will not get out of park and can not remove the key from the Vehicle. I am 67 year old senior Citizen who paid a down payment...Read more
Randall Reed Planet Ford Humble Customer Care Review
Randall Reed Planet Ford Humble
Planet Ford Humble Texas will not refund extended warranty. I go in person I call I watch them give the paperwork to management I have gone to the dealership in person, I call, I watch them give the paperwork to management. They are dishonest and I would never do business with them again.
My second car purchase from Planet Ford Used Auto is one of the worst consumer experiences of my life. I returned because my 1st experience was time consuming, but I can say that the internet sales manager at the time was attentive and listened. He wasn't pushy and I...Read more
My girl friend and I go into there looking at used f150 trucks find a nice one and going to trade my Silverado in the agreement was the f150 would be in my name and as far as we knew it was until we get to sign the papers the guy tried to change her last name to mine...Read more
You got involved with the worst car dealer in Texas...Randall Reed's Planet Ford in Humble Texas. Trying to fix all the lies, deceit, cheating, stealing, and criminal activity that goes on at Randall Reed's Planet Ford dealership in Humble Texas is not possible until...Read more
My 1st time to buy a vehicle, when I found the car I wanted I was sent to the finance office where I was told I had to buy a warranty and a service package that can only be used at Planet. I told them I lived far away and would not be able to use but I was told that I...Read more
My truck was towed into Planet Ford for repairs. I am from out of town and this was the closest dealership. We called them and was told that the wrecker could come right over and that we did not have to even come in that they would take care of us. Well, they sure took...Read more
We bought a car from them and didn't realize until later that there were two missing seatbelts in the back seat. One missing a shoulder strap and the other a buckle. Have tried in vain to get them to install, since they were there originally from the manufacturer. The...Read more
Your Sales reps By the name of Moustafa Lincoln Muhammad at the 59 location Ripped me and my dad off, Didnt want to sale me my vehicle at the price of the sale, Fixed paper work illegally without me even on it as a buyer, just my dad. Ran my check after telling me to...Read more
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